Mums Finance

If you're new here, you may want to subscribe to my RSS feed. Thanks for visiting!

It seems that just about every Govt Dept, and many businesses, now use a Call Centre to deal with incoming enquiries; what can be really irritating is when you are calling a helpline, assuming it is within the UK, only to find yourself speaking to someone in India with no idea of the demographics relating to your problem…then there are often the language barriers.

But would you choose a Call Centre position as a career? actually many people do nowadays and not just on a temporary basis; it is a skill to be able to efficiently deal with customers over the phone, and on the same note, those customers who are on the other side of the world.

One thing is certain; at some point, maybe on a daily basis, you will encounter people over the phone who are raging, boiling, hopping mad. I myself have worked, and do work, extensively in the customer service industry and have had to deal with such people many a time. I have been spat at, sworn at, threatened and even had an icecream cone thrown at me. I have also pondered at just how more vitriolic a female can be compared to a male…

There are ways to cope with these situations and the sooner you learn them the more you will enjoy your job and reduce your stress levels. Call Centre Helper has some great suggestions for those working in the industry and enjoy their work but are becoming disillusioned with the fall-out.

Popularity: 8% [?]

I often wonder what career choices I would make if I could turn the clock back and be sixteen once again. That’s usually the age where you begin to consider what you would like to do with your life; the funny thing is at that age you rarely ’see’ yourself beyond your twenties, even thirties. When you thought about the career path you wanted to take back then did you ever visualise yourself in that career until retirement age…? I’ll bet not. It’s incredible how shortsighted we are when young.

As I say, I was thinking about what choices I would have made with the power of hindsight - so I found a great site with a quiz which matches your personality to a selection of careers; if you are just beginning to make those plans or are deciding which direction to take next, why not have a look here and see what it can turn up for you?

Funnily enough, those career selections which came up after I concluded the quiz where actually in my field of interests. One thing that struck me was how we change as we progress though our twenties and thirties - ticking the answer boxes was confronting; twenty years ago I would have answered many of those questions quite differently. Maybe this is why the career we choose at the age of eighteen bores the hell out of us when we are thirty-five. Interesting…

Anyway, it’s just a bit of fun even if you aren’t after a career change.

Popularity: 4% [?]

Let’s take a quick look at options for changing jobs mid-career, or maybe you are newly qualified and are ready to start making your mark in the world.

We are talking here about jobs in accountancy and in the financial sphere itself. If you’ve chosen this as your career path then ‘well done’ as you have a wide variety of industry options available to you and the opportunities for advancement - the sky’s the limit to well qualified and experienced accountants these days.

Okay now for today’s pointer: have a look at the career openings listed under accountancy jobs UK that Search currently have going. This is a recruitment solutions company that has been operating since 1987 so they have been around long enough to have progressed with the times, particularly where IT and Finance recruitment is concerned.

The jobs are UK-wide so have a look during your lunchbreak maybe and see if there is anything which grabs you. Good luck!

Popularity: 9% [?]